Red ball about to strike a line of swinging silver Newton's cradle balls show momentum transfer in a physics demonstration.

How to Keep the Momentum Going in Your Team Projects

Maintaining momentum in a project can be challenging. Even the most motivated teams can slow down when tasks feel overwhelming...

Illustration of a person in a Santa hat at a desk with a laptop, a Christmas tree nearby, and a red banner reading Getting your Business Ready for the Holidays.

Getting Your Business Holiday Ready in 5 Simple Steps

It’s officially that time of year where you must keep looking at the calendar because it’s so hard to believe...

Scrabble tiles spell 'STOP MAKING EXCUSES' on a light surface.

Don’t be an Excusiologist

A farmer went to his neighboring farmer’s home in hopes that he might borrow a rope. “Oh, good and faithful...

The Strategy of Listening graphic showing how customer objections reveal gaps between business intention and customer perception. What aren't they saying

Customer Objections: What Aren’t Your Customers Saying?

Customer objections aren’t always what they seem. Learn how to listen beyond the words, understand customer perception, and create smarter marketing.

Thumbs up and thumbs down arranged around the word 'Customer', with terms like Service, Quality, Efficiency, and Reliability highlighted for customer service focus.

3 Steps to The Perfect Customer Experience

Ultimately, your business exists to do two things: •    Attract customers•    Satisfy customers If your business doesn’t perform these two...

Man wearing glasses and a denim jacket points at a bordered speech bubble that reads: '10 Questions every Small Business Owner Should Ask Themselves'.

Ten Questions Every Small Business Owner Should Ask Themselves (But Probably Don’t)

I’ve worked for and started several businesses. Along the way, I’ve learned a lot, from books, seminars, other people, and...

Diverse hands come together in a fist bump over a wooden desk with laptops and phones, signaling teamwork.

5 Ways to Collaborate Effectively

Simple strategies to boost teamwork, communication, and results. In today’s fast-paced, hybrid work environment, effective collaboration is the key to...

Word cloud graphic highlighting online reputation management concepts like reviews, ratings, branding, and social media.

4 Powerful Strategies for Managing Your Online Reputation

True story: In 2006, as the keynote speaker was delivering their high-powered speech at a tech conference in Japan, a...

Infographic explaining why founders hire the wrong way and how leadership clarity, repeatable systems, and defined outcomes lead to better hiring decisions. hiring systems for small business

Stop Scaling Chaos: Strategic Hiring Systems for Small Business

Founders don’t fail at hiring because of talent shortages—they fail because of unclear systems. Learn how to build clarity with hiring systems for small business

Close-up of a fountain pen tip on a dark background, symbolizing persuasive communication, clarity of message, and effective sales storytelling.

Best Answer to “Sell Me This Pen” I Have Ever Seen

I personally never thought anyone would say, “Sell me this pen” in a sales interview. I was wrong. It will...